We collect user feedback about the site, but do not typically respond to individual emails. We may choose to post testimonials but will only identify senders after we have obtained permission from them to do so. Otherwise the testimonial will be posted only with non-identifying information as to the sender. Users who would like a response to specific questions are directed to the appropriate area in the Support section. These questions will be responded to as quickly as possible. We read all of our client service queries and use the information contained therein only to resolve the question at hand. Such information may also be added to our various FAQ pages, but will be done so with no identifying information. We also post surveys on our site from time to time. These surveys are optional. The information is collected to better understand our user population. It is not sold or provided to anyone other than our business partners for use as described above in 'Use of Data'.